Frequently Asked Questions
Everything you need to know about Gridwolf. Can't find what you're looking for? Book a free audit and we'll answer any question you've got.
General
What is Gridwolf?
Gridwolf builds AI-powered automation and purpose-built software for solar and roofing businesses in Australia. We automate quoting, invoicing, follow-ups, payment chasing, and the admin work that eats your evenings — so you can focus on the work you're actually good at.
Who is Gridwolf for?
Solar installers, roofing contractors, and trade businesses in Australia that are doing 5+ jobs a week and drowning in admin. If you're spending more time on paperwork than on the tools, Gridwolf is built for you.
How is Gridwolf different from ServiceM8 or Tradify?
ServiceM8 and Tradify are job management platforms — they help you organise work. Gridwolf automates the work itself. We don't just track your quotes — we generate them. We don't just log invoices — we chase payments automatically. The difference is between a system that records what happened and one that makes it happen.
Do I need to replace my existing tools?
No. Gridwolf integrates with your existing stack — Xero, MYOB, ServiceM8, Google Workspace, and more. We plug into what you've got and make it work harder.
Pricing
How much does Gridwolf cost?
Pricing depends on which products you need and the size of your business. We offer simple monthly plans with no lock-in contracts and no setup fees. Visit our pricing page or book a free audit to get a quote tailored to your business.
Is there a free trial?
Yes. We offer a free trial so you can see the automation in action before committing. No credit card required to start.
Are there setup fees?
No. Setup is included. We configure everything for you — integrations, automation rules, and workflows — as part of your onboarding.
Can I cancel anytime?
Yes. No lock-in contracts. If Gridwolf isn't saving you time and money, you can cancel at any time. We don't believe in trapping customers — we believe in earning them.
Technical
What integrations do you support?
Xero, MYOB, ServiceM8, Tradify, Google Workspace, Stripe, QuickBooks, and more. We're constantly adding new integrations based on what our customers use. If your tool isn't listed, ask us — we can usually connect it.
Do I need technical skills to use Gridwolf?
No. If you can use email, you can use Gridwolf. We handle all the technical setup and configuration. You tell us how your business runs, and we build the automations to match.
How long does setup take?
Most businesses are fully set up within a week. Simple automations (like payment reminders or follow-up sequences) can be live within 24 hours of your onboarding call.
Is my data secure?
Yes. All data is encrypted in transit and at rest. We use Australian-hosted infrastructure where possible and follow best practices for data security. Your business data is yours — we never sell it or share it with third parties.
Solar-Specific
Does Gridwolf handle STC calculations?
Yes. Our quoting automation can pull current STC values and factor them into your quotes automatically, so you're not manually checking prices every time you quote a job.
Can it integrate with solar design tools?
We're building integrations with popular solar design platforms. If you're using a specific tool, let us know during your audit and we'll tell you exactly what's possible.
I run a small solar business with 3 staff. Is Gridwolf worth it?
That's actually our sweet spot. Small teams feel admin pain the most because there's no dedicated office manager — the owner does everything. If you're quoting, invoicing, following up, and doing the books yourself, Gridwolf pays for itself in the first month.
Roofing-Specific
Does Gridwolf handle job scheduling?
Yes. We can automate job scheduling, crew assignments, and customer notifications. When a job is confirmed, the right people get notified with the right details — no more phone tag.
Can it manage subcontractors?
Yes. Gridwolf can track subcontractor availability, send job details automatically, and manage payments to subs. Everything stays in one system instead of scattered across texts and spreadsheets.
We do both roofing and guttering. Can Gridwolf handle multiple service types?
Absolutely. Gridwolf is built to handle multiple service lines within one business. Your automations, quoting templates, and workflows can be customised per service type while keeping everything under one roof.
Still have questions?
Book a free 15-minute call. We'll answer anything and show you exactly how Gridwolf fits your business.
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